In 2024, NEC officially announced its exit from the premises-based PBX market outside of Japan—marking a major shift for businesses worldwide. As an NEC Hospitality Partner and one of Malaysia’s top NEC PBX providers since 2015, we understand this news may raise questions for many current users.

But there’s no need to worry. Whether you’re using NEC’s SL-2100, SV9100, SV9300, SV9500, or any system from the past 35 years, we’re fully equipped to provide you with continued technical support, maintenance, and expert migration consultancy.

NEC has announced its decision to exit the premises-based PBX business outside of Japan in 2024, a surprising move given its position as a global leader in this market. As a proud NEC Hospitality Partner and a top partner for NEC Malaysia since 2015, we are truly shocked by this news.

However, if you own an NEC PBX system—whether it’s the SL-2100, Univerge SV9100, SV9300, SV9500, or any other model from the past 35 years—there’s no need to worry. We continue to provide expert support, technical services, and consultancy to help you maintain or transition your phone system.

With our deep expertise in TDM and IP technologies, we can help you optimize your existing infrastructure, potentially saving on cabling costs. Contact us today for a free consultation and let us assist you in making the best decision for your business.